Recording a treatment plan

Recording a treatment plan

A person will have 32 adult teeth, and when they are younger 20 baby teeth. During someone’s life the state of the teeth may change: all the way from a filling to an extraction.


The system should only record information only about a ‘treatment plan’ the work identified as needing to be carried out following an examination.


The dentist will fill out a visual representation on a pre-printed view of the teeth so that the patient is aware of what is going to be done. This visual representation is not recorded by the system instead the dentist makes professional medical notes. These medical notes will be short multi line text documents which are written in such as way that any trained dentist will understand.


Treatment plan consent and payments

Many NHS patients will pay a fixed free for the detail service which is split into three bands. Some patients are entitled to free treatment, depending on their individual circumstances. In both cases the patient signed a standard NHS form consent/treatment form, these are scanned and a copy is held on the system.


In the event of an emergency appointment this may be done immediately after the treatment is carried out.


Appointment Reminders

The practice has suffered from many missed appointments, patients forget about appointments which are often set weeks or months in advance. In order to try and solve this problem SMS text message is sent to the patient five working days before the appointment, and another is send the day prior to the appointment.

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It is also policy to phone parents who have long appointments. Some dental work may require 40 or more minutes to complete. Patients who have long appointments are contacted by phoned by a member of the reception team to double check that they will be attending. This normally takes place two working days before the appointment.


A third party service is used to contact patients via SMS text messages. The system should provide the following text document which will be sent to the service. The text document contains a list of the reminders to the sent that day; it has the mobile phone number and the day/time of the appointment. This should be in the form of a comer delimited file.


The system will also produce the list of phone numbers, names and appointment details for all those who have a long appointment in three working days time. This will be processed by the reception staff during quiet periods. Reception staff should be able to mark those who have been successfully contacted, those who have not been contacted by the end of the day will appear on the following day’s list. No further attempts will be made if they are not contacted on the second consecutive day.


The practice operates a policy deregistering anyone who has missed three appointments within a rolling five year period, this will only happen when their current treatment plan has ended. There are exceptions such as any patient who has a memory problem or if anyone has missed an appointment due to illness or bereavement, even events such as a traffic is seen as an acceptable reason for missing an appointment. A clarification for any missed appointment will be sort on the next interaction with the reception staff. Your system must prompt the staff to ask and then record if it allowable or not. In the event of a non-allowable reason the system must check if there has been two more within the past three years. If so, the patients’ record will be marked as one to deregister. If not them a record is made of the missed appointment.



Staff have the ability to request flexible working so it is possible that some staff may work less than five days a week. Or that they only work the hours between 10am and 2pm. The practice diary which contains all the staff and appointments is held six months in advance.

Staff can also request holiday. It is normal that there will be appointments which have already been made for the period of the holiday. In these cases reception staff will be able to identify and contact the patients so that they can rearrange the appointment.

Staff sickness. Staff may become ill and be unable to work for a period of time. If a member of staff becomes ill then it may be possible to move some of the appointments for a day to other dentists and also use half of the allocation of emergency appointments.

The system should be able to identify from the treatment plan and type of appointment which patients should be dealt with as soon as possible and which can be moved a new appointment in the future. Patients undergoing root canal work or crows are priorities and an attempt is made to fit them into current weeks work, checkups are seen as lest priority and are rescheduled last. Contact information is listed for all the affected patients. The receptionist calls each one in the list which has been prioritised. They explain the situation and work with the patient to choose an alternative day and time.

Case Study: Quick Fix Dental Practice

Assessment Scenario

Case Study: Quick Fix Dental Practice

Technology requirements

Application must be built using Visual Studio 2019 or Visual Studio 2017, professional or enterprise. The community edition is not suitable for this work, as it will not work with Entity Framework.

You must use the database built into visual studio as your data store, you should not use any other database.

The GUI must be built using windows forms (winForms). ASP or other presentational technologies are not permitted.

Patterns must be present in the technical solution, for example the presentational layer should use MVP. You are also required to use Entity Framework and LINQ.



Radiant Smile Dental practice requires you to build a windows application to support dental practice. The dental practice only deals with NHS patients however it does offer a number of treatments not covered by the standard NHS services such: teeth whiting, dental implants.


When a patient is registered their details such as date of birth, name, address, email are captured and stored by the system. A medical questionnaire is given during the registration process. The questionnaire captures information regarding any medical conditions which may affect the treatment and any allergies the patient may have such as to latex or antibiotics.

When a patient visits the dental surgery a check is done to see when they last updated their medical history. If this was more than a year ago the system will prompt the reception staff to ask if they has been any changes to their medical history. If there has they will be required to fill in a new medical questionnaire.

All patients must provide the name and address of their GP practice. It is likely that many of the patients in the dental practice will be register to a small number of local GP practices.

NHS patients may be entitled to free treatment or they may pay a fixed free given the dental work undertaken.  More detailed information can be found at

All treatments private / NHS should be easily maintained by the practice staff. This may be the change of pricing in line with changes to the NHS fees. It could also include new private services or accommodate a change in price due to a special offer.


Checkups (15 minute appointment)

Checkups can be booked in one of three ways

  • When a patient comes to the end of a treatment plan of has had a check-up which requires no work they are offered an opportunity to book a six month check-up.
  • When they first register with the practice.
  • If they telephone in and ask for a check-up, a check is made to make sure they have not already had a check up within the last four months.

In the case of new patient or coming to the end of the treatment plan, the system must prompt the reception staff to ask the patient to make an appointment.

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The system should identify any patients who have not visited the dental practice in the past six months and have no future appointments books. The system will produce a reminder letter which will be mailed out to the patient asking them to make an appointment. They will be contacted again is six months if they have not made an appointment and has not visited the dental practice.

Any patient who has not made contact with the dental practice for a two year period will be removed from the list of active patients.

Emergency Appointments

A practice holds 2 hours non advance appointments each day; these are for dental emergencies and are allocated on a first come first served basis.

Course Project and Presentation “Electrical Machines Project”

General Information:

In this course, each group has to submit an independent study report in PDF format (no more than 20 pages) along with a PowerPoint presentation in PPT format (no more than 4 slides per student). Other than the cover page, each page in your reports and each slide in your PowerPoint should be numbered on the lower right corner as (Page#/Total number of pages or slides). This course project is worth 20% of the total course grade. For this report, I have split the class into 5 groups and each group will investigate one topic as follows:

Project #1: Vector control for Interior Permanent Magnet Synchronous Motor

Project #2: Controlling the wound-rotor induction motor by external resistors

Project #3: Synchronous generators operated in parallel and with infinitive bus

Project #4: Controlling the induction motor speed by V/f method

Project #5: Soft starting control for induction motor

The weight of your project is totally 20% of the final mark of the course distributed as follows:

Technical Report:                             10% Marks (Group grade)

Presentation and QA section:           10% Marks (Individual grade)


Technical Report Requirements:

Use the following brief guidelines to structure your report:


  1. Cover sheet: should include the institution logo, project title, academic year, name of the students and their ID in each group, date of
  2. List of contents: This is the second page of your The list of contents aims to provide the reader an overview of the subject matter and the structure of the report so that readers can easily jump to a specific part of the text containing the information they need. Your list of contents should include the title of the sections and page number in your report.
  3. Report objective: In the research objective, you should give me a summary of your work in completing this report as well as the purpose and scope of this report. It should be one paragraph with no more than 250 words. The objective should not contain displayed any mathematical equations, footnotes, references, graphics, or tabular
  4. Introduction: you will need to provide a summary (less than one page) of the historical background of your particular topic, e.g. origins, development, and relevance throughout history, contemporary usage,
  5. Discussion section: This the main body of the reports which includes sub-sections and it shouldn’t exceed 15 The title of each sub-section will be decided by you. In this part, you will discuss the following aspects:
    • Full description of your system that you are dealing with in your project, i.e.,
    • Block diagrams, circuit diagrams, …
    • Describe working principle, main components, …
    • Demonstrate and show the simulation results. Explain and comment about the results.
  6. Conclusion section: In this section, you will give a summary (less than half page) on what you did in your report and what is your perspective on the future of the type of energy you are dealing
  7. References: List all references that you have used in your report on a separate





Presentation Requirements:

Each group will be given around 15~20 minutes to present their work. Each student in the group should present for at least 3~5 minutes and should be responsible for a specific number of slides. The weight of the presentation and oral question and answer is 10%, which will be graded individually.


  • The number of slides should not exceed
  • You must include a title slide at the beginning of your presentation that has the students’ names, group number, and
  • Text font should be an appropriate size suitable for a presentation; you will be docked marks if your presentation is overly wordy or hard to Be sure not to include too much information on one slide.
  • You have to prepare your presentation in an organized
  • Use bold font with suitable size for the section headers and regular font for the
  • Your presentation should be a spoken summary of your written report and be attractive to the

Network Designs Custom Paper

Task 1: Network Designs
• You must prepare two detailed network diagrams for the primary and secondary business sites
illustrating your solutions. A simplified third network diagram showing the combination of the two sites
will be required.
• You can use the floorplan as a template although you must demonstrate connectivity between different
rooms in your design.
• Ideally, you should use Microsoft’s Visio or any other drawing software.
• You must search, select, and briefly evaluate the real network hardware chosen for your network designs
backed up by appropriate references.
• You should use legends as part of your designs with a full description of your cabling and network
• There are several ways that you can prepare a network diagram and advice will be provided. The goal is
to be able to communicate your design efficiently in a professional manner.
• You need to use appropriate referencing (IEEE or Harvard) for the devices you propose. Various websites
sell this type of equipment and there are also the main manufacturers that list their products and
• Many companies manufacture network products. You can choose any other manufacturer like Cisco,
Huawei, Juniper, Ciena, etc
Task 2: Network Implementations and Testing
• You must implement the primary and secondary network designs on a network simulator such as a
Cisco Packet tracer) or a network emulator (i.e. GNS3). However, it will be advisable to use the Cisco
Packet Tracer 7.3.1 as you have already been practising with this in some of our lab sessions.

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• You must produce a detailed test and evaluation plan of the implemented networks, and the
results of the testing carried out must be added to the test result section/column in form of
• You are also required to produce a short video demo showing some test results of the implemented
network functionalities and network services.
Task 3: Network Administrative tasks
• You must provide the detailed configuration for the DHCP server for the primary business site.
• You must provide the detailed configuration of the access control list enabled on the main router.
• The detailed SSH configuration for the main router.
• Screenshot evidence of the Linux server administrative tasks i.e.
o The 15 network users including the two network administrators.
o The usernames of the users and passwords.
o The two groups (primary and secondary group) showing the list of users.
School of Physics, Engineering and Computer Science
o The privileged accounts showing members that can run commands as root.
• You must provide a video demo showing all the network administrative tasks being executed.

Network Administrative tasks

Task 3: Required Network Administrative tasks (Primary Office Only)
Your manager wants you to implement and execute the following administrative tasks on the networks
implemented on the virtual platform. This is to ensure that the same tasks can be carried out when the
physical network installation is carried out. You are also expected to carry out some further
administrative tasks on the Linux server that is designative for administrative purposes only. To ensure
you can perform the required administrative tasks, you are expected to first execute the tasks on a Linux
server installed on a VMWare Player or VirtualBox.
The required administrative tasks for this section are as follows:
• The main router should be configured as the DHCP server as advised earlier and you must ensure that the
IP addresses for the main router, DNS server, Linux Server, FTP server, Backup server, Print server are all
excluded from the address pool.
• All workstationsshould be enabled to dynamically request IP from the DHCP server when they are switched

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• Configure SSH on the main router and test these functionalities.
• Ensure all workstations can ping each other and other core network devices i.e., main router.
• All workstations must be able to connect to the internet.
• Create 15 network users and assign network administrative duties to two of the users. Note: this
must be done on the Linux Server.
• Ensure that all users have an initial password which they will change when they first login in.
• Create two user groups (primary and secondary). The two network administrations should be in
the primary group while the rest of the users should be placed in the secondary group.
• Aside from the network administrator accounts, create two other privileged accounts that give
members the ability to run commands as root.

Engineering and Computer Science “Network Designs”

Task 1: Network Designs
Your line manager wants you to provide detailed network designs for the primary and secondary business sites of
the company using the provided office floor plans as a guide. The customer has provided the following specifications
for the network.
Network Specifications: Primary business site
• Office 1 should be used as the Communication Room (comms room)
• There should be at least 15 workstations which must include one for the reception and
conference room respectively.
• Three of the workstations should be running Linux OS i.e. Debian & Ubuntu LTS versions.
• In the comms room, there is a need for at least one hardware firewall to be connected to the
border router and the main router should serve as the DHCP server.
• The network must have a DNS server, FTP server, and at least two 24-port switches.
• Most core network devices should be in the comms room. They will need racks. It is expected
that most of the networking infrastructure should be stored in the same room unless in
exceptional cases.
• The LAN must be 100% redundant in the case of a single point failure. Redundancy is critical.
In the case that one of the circuits fails the other one must be up and able to warn for backup.
• There must be a Backup server and Print server.
School of Physics, Engineering and Computer Science
• You are expected to choose your network devices sensibly i.e., a carrier-class router should
not be used when you only need an enterprise-class router.
• You must consider scalability for future network expansion.
• Your network must have four VLANs which should be named Management, IT Support,
Human Resources, and Sales Team.
• The workstations required for each VLAN are as follows: Management (3), IT support (3) Human
Resources (3), and Sales Team (6).
• VLAN Routing must be enabled to ensure that workstations in the different departments can
communicate with each other.
• Your network must have at least one Layer 3 switch, to ensure devices that are on the same
subnet or virtual LAN connect at lightning speeds.
• The main server required for network administration must be Linux-based (i.e., Debian or
Ubuntu OS).
• The main router must have an access control list enabled to block the following UDP & TCP ports: MS
RPC (135), Syslog (514), IRC – TCP ports 6660-6669, and SNMP (161 -162).
• You must also provide a brief description of the network devices or software needed. For
example, Server OS or VM technologies.
• There is a 10G SFP+ transceiver connection that will need to be connected to an ISP provider
router. This connection comes to the comms room from the ISP’s building.
Network Specifications: Secondary business site
• The secondary business site is a bit smaller than the main site with only five rooms.
• One of the rooms should be a comms room with at least one hardware firewall to be connected to the border
router. This border router must be able to communicate with the border router of their main office premises
via their respective ISPs or using a VPN.
• The comms room should have the main router which can serve as a DHCP server and at least one 24-port
switch. Note: The main router serving as a DHCP server is not a compulsory requirement for this site.

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The workstations IP configuration can be configured manually if you want that option, however, testing must
show that all devices can communicate with each other.
• The main router must have an access control list enabled to block the following ports: TFTP (69) &
NETBIOS/IP 137 – 139.
• Most devices should be in the comms room and the LAN must also be 100% redundant.
• Each office and the reception area are equipped with 1 desktop PC and all PCs can connect to a
Print Server.
• The PCs in the secondary site should be able to communicate with PCs on the main site.

management of a networked computing environment.

This Assignment assesses the following module Learning Outcomes (from Definitive Module Document):
LO1: Have a knowledge and understanding of the issues involved in the design, realization /administration, and
management of a networked computing environment.
LO2: Be able to design, install and support a local area network based on established user requirements.
Assignment Brief:
This coursework is worth 70% of the overall mark for the module. Some parts of the coursework will require
research beyond the material discussed in the course. This is intended and is part of the assessment. See the
attachment for further information.
The deadline is 06.05.2021 by electronic submission via Canvas.
Please see the table underneath for the expected structure of the report and the breakdown of the mark allocation.

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Please include appropriate references and a bibliography. You are expected to use appropriate peer-reviewed
sources for supporting your arguments, and an appropriate referencing style as per the University regulations.
Submission Requirements:
This is assignment is to be submitted and marked anonymously. Students should ONLY use their student ID
number to identify themselves on their work. Work submitted via Canvas for anonymous marking will
automatically have an anonymity number allocated to it.
When you are ready to submit your CW1, you will be required to submit the following:
• Technical reports in pdf format
• A zipped folder containing the files of the implemented network.
• A short video demo showing the tests performed on the implemented networks in Task 2
• A video demo showing the network administrative tasks carried out from Task 3
The name of the files submitted should have your student registration number as part of the name (e.g.
TechnicalReport_12003456.pdf, completedNetwork1_12003456.pkt – this is for Cisco Packet tracer,
Test_demo_12003456.mp4, etc.)
Marks awarded for:
This assignment is worth 70 % of the overall assessment for this module.
Marks awarded for:

Secure Network Designs, Implementation, and Administration

Section A: Assignment title, important dates, and weighting
Assignment title: Secure Network Designs, Implementation,
and Administration
Group or
individual: Individual
Module title: Network Systems Administration Module
Module leader: Dr. Eric Chiejina Moderator’s
04-05-2021 23:59 Target date for return of
marked assignment:
You are expected to spend about 40 hours to complete this assignment to a
satisfactory standard.
This assignment is worth 70% of the overall assessment for this module.
Section B: Student(s) to complete
Student ID number Year Code
Notes for students
• For undergraduate modules, a score above 40% represents a pass performance at the honours level.
• For postgraduate modules, a score of 50% or above represents a pass mark.
• Late submission of any item of coursework for each day or part thereof (or for hard copy submission
only, working day or part thereof) for up to five days after the published deadline, coursework relating to
modules at Levels 0, 4, 5, 6 submitted late (including deferred coursework, but except for referred
coursework), will have the numeric grade reduced by 10-grade points until or unless the numeric grade
reaches or is 40. Where the numeric grade awarded for the assessment is less than 40, no lateness penalty
will be applied.
• Late submission of referred coursework will automatically be awarded a grade of zero (0).
• Coursework (including deferred coursework) submitted later than five days (five working days in the case
of hard copy submission) after the published deadline will be awarded a grade of zero (0).
• Regulations governing assessment offences including Plagiarism and Collusion are available from (please refer
to UPR AS14)

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• Guidance on avoiding plagiarism can be found here:
• Modules may have several components of assessment and may require a pass in all elements. For further
details, please consult the relevant Module Handbook (available on Studynet/Canvas, under Module
Information) or ask the Module Leader.

Marketing “general perception of branding”

Question 1 (Total: 50 marks)

This is an application question. When discussing the answers, please ensure you relate your answers to the advertisements, ads, etc. and not your general perception of the brand. You will need to link to the symbols, the visuals, characters (and so on) that is used by the brand.


Question 1

Choose ONE BRAND and identify THREE bases of segmentation which have been utilized. Define each of the segmentation bases you have selected. Justify the segmentation bases you have identified by critically analysing the symbols, images, words and content of  your brand to determine/describe the target market.


** Use at least 3 academic references to support your answer (50 marks)


Marks Allocated
Discuss the purpose of segmentation and positioning.   /4
Selected segmentation bases are clearly defined and explained.

Marks are awarded based on how well the academic references are applied rather than just “quoted”

Referencing (3 required)

Textbook definition or lack of academic referencing for the above will not be given marks – use other academic resources

(Example 1) Ability to analyse ads, social media campaigns, product packaging (NO VIDEOS) to showcase the segmentation and communicate the positioning of the brand   /10
(Example 2) Ability to analyse ads, social media campaigns, product packaging (NO VIDEOS) to showcase the segmentation and communicate the positioning of the brand   /10
(Example 3) Ability to analyse ads, social media campaigns, product packaging (NO VIDEOS) to showcase the segmentation and communicate the positioning of the brand   /10
A clear description of the target market is provided to summarise the information above.   /4
Total Marks for Question 1 /50




Question 2 (Total: 50 marks)


Question 2

Choose to discuss either Organic labelling OR Made in Australia labelling. Select at least TWO different external marketing factors that influence consumers’ perception; discuss providing ONE supporting example for each factor.

In the context of utilitarian and hedonic value, discuss TWO reasons why consumers will choose products with this labelling, providing ONE real life marketing example for each.


** Use at least 3 academic references to support your answer (50 marks)


Marks Allocated
Discuss the importance of shaping consumer perception.   /4
Selected external marketing environment factors are clearly defined and explained.

Marks are awarded based on how well the academic references are applied rather than just “quoted”

Referencing (3 required)

Textbook definition or lack of academic referencing for the above will not be given marks – use other academic resources

(Example 1) Ability to critically analyse and discuss the influence of the chosen factor on consumer perception and decision making, with the use of one example   /10
(Example 2) Ability to critically analyse and discuss the influence of the chosen factor on consumer perception and decision making, with the use of one example   /10
Discuss TWO reasons why consumers will choose products with this labelling, in relation to hedonic and utilitarian value.   /10
Provide TWO effective uses of your chosen labelling in real life marketing   /4
Total Marks for Question 2 /50





Assignment: SMALL BUSINESS PLANNING.  6500 words. Deadline end of April.


The Business Idea Click here to place an order for this or any other related assignment

Your business idea should fulfil an unmet need that was identified by multiple trends that have surfaced during your teams’ STEP and market research. Your idea cannot rely on any invention of a product that requires research and development (R&D), but you can incrementally innovate via different uses of existing products or services. Most good ideas will come from a comprehensive level of secondary research that identifies trends and unmet needs (market demand). The business plan/model you create will be driven by Bygrave’s entrepreneurial process perspective and take into account the probable uncertainty premium, risk premium, liquidity premium and opportunity cost perspectives. In addition, it is expected that your business will display evidence and attributes of social, economic and environmental sustainability (i.e. the ‘Triple P’ Bottom Line of People, Planet, Profit.).



The Scenario & Rules 

You’ve won a substantial business planning prize of AUD$10,000 for each member in your group who you decide will be an owner of the business. This sum of money does not represent the maximum amount you may invest in your idea, just your start-up capital. If you need more money you must borrow any additional funds required at the applicable current unsecured business loan rate for a high-risk loan. The plan must include two years of proposed sales forecasts and cash flow forecasts on a month by month basis, using the templates provided in Blackboard. These forecasts and templates will also be used to estimate likely simplified gross and net profit (no accounting for taxes and payment defaults/bad debt in this unit).  It is important that your idea is based upon sound research on future trends and unmet customer needs that lead to real or at least defensible opportunities. For your own learning outcome and workload management, we insist that you create a SERVICE business with a physical market presence (no pure online plays). This means, for example, no restaurants, cafes, online/app businesses, retailers or manufacturers of ANYTHING or import/exporters of physical goods.

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To do justice to the content of this unit the business must employ at least two staff (that is, two (2) people on a full-time basis or an equivalent number of hours of part-time or casual workers. This means your ambition and opportunity must be big enough (scalable?) to support their wages (two wages Full-Time Equivalent-FTE) as well as owner required drawings. You must plan for the business to commence trading as soon as practical. That said, you should include at least a three month (more in some scenarios) setup/promotional period before the opening which has its own separate budget and timeline. Within six months of commencement, owners must start drawing a salary to pay the owner(s) a wage, equating to at least A$50,000 per owner, per annum (again local conversions and decisions apply for offshore campuses). Not all team members need to be ongoing owners (but only owners get a prize payment), some team members could simply leave the scene after 6 months, and others might become employees. The exact configuration is often determined by the business model developed and its inherent potential to generate income.